Account security tips

TIPS:


[√] Do not share accounts

Sometimes the way an account is stolen is a real mystery, and despite every effort it’s never possible to figure out how the theft took place. But that’s pretty rare, really. In the vast majority of cases, an account theft gets stolen because someone made a decision that put his account at risk. Sadly, this sort of thing happens every day, and so much of the time, it can be prevented.

Here are some ideas — some do’s and don’ts — on how you can help ensure you keep your account, your characters, your achievements, and your items and wealth as safe as possible:

[√] Do not buy gold or items from an RMT.

RMTs (Real-Money Traders) often will ask for your account credentials in order to log onto their site or to complete a transaction. But that info gives them the key to accessing the account and stripping it of valuable items, or of stealing the account outright (and in some cases, using it in future thefts or in spam-advertising). Plus, remember that buying gold and items is prohibited by the User Agreement and it will result in administrative action on the account not just of the seller, but the buyer, too.

[√] Never sell anything for real money.

Sales of game accounts, gold, or items is strictly prohibited. Once such a transfer is reported or observed and then confirmed by the NMTeam, the account will be terminated.

[√] Do not share your game account.

Sharing might seem a nice thing to do, but many family feuds, broken friendships, and severed relationships have come about through the sharing of a game account. It’s not worth it! Don’t let someone play on your account even if you input the account credentials; don’t share your password with a friend, guildie, significant other, or family member…

[√] Never buy a used account.

Buying a used account, or getting a copy of the game from an unauthorized seller, is a bad idea. Even allegedly “factory sealed” packages have been re-sealed by an unscrupulous seller, meaning the access key will either be missing or invalid because it’s already been used. Because accounts cannot be officially transferred, you will never be considered the official owner. That means you aren’t eligible for account support in the event you lose access or have any other issues.

[√] Be extra careful on forums and other unofficial sites.

If you are a member of a fan forum, a video hosting site, a social media group, or an unofficial site of any kind, it’s best if you do not reveal your in-game user name. When on those sites, consider using a handle that is different than any of your in-game characters.

[√] Use a unique user name and a unique and complex password.

Do not use the same user name or password for anything else, not a fan forum, a trading site, another game, a shopping site, Facebook, Twitter, YouTube, or anything else. There are many helpful Internet articles about choosing a complex password, but generally you’ll do best to use random letters, numbers, and perhaps a symbol or two. (You know the whole bit about not using your cat’s name or your birthday, of course.) Another password trick is to use two common words of 4 or 5 letters bridged by a set of numerals. Like (do not use these!): 2trees94fresh or rakes903arch44. It turns out that 4- and 5-letter words are so common it would take years for a would-be thief to go through them all, and in combination with numbers, they make a very fine password.

[√] Do not use third-party programs.

Yes, we say it a lot. But we mean it — a lot! Some programs can be ok… sometimes… under certain conditions. But the fact is that many third-party program are not ok. Others might start out just great but, with the injection of “extra additives” or "bonus ingredients (like trojans or keyloggers) they turn from benign to bad — very, very bad. If you want to go for the maximum in security, don’t use any of them. Ever.

[√] Keep your email secure.

If your account is stolen…

If Support is able to retrieve and return the account to you, do the following: (1) update your anti-virus and anti-spyware software, (2) do a complete scan with both programs, and then (3) change your password. Be sure you do this in that exact order listed. For if you don’t and the keylogger remains on your account, the RMT will simply steal the account again. If you need specific help with this, please ask the NM Team.

Let us help!

If you have an issue with your account, get in touch with the Nightmare GM's, Admin, Moderators ONLY for the sake of your accounts as soon as possible. If you find you can’t change your password, don’t have your access, aren’t sure what your user name is, or have any other account-related issues, I really think the team can help. They may have a bit of trouble if you ask them for helping remembering your RL name or where you left your car keys, but that’s another subject for another day.

Again, if you need some help figuring out what info to give the support team, we will be happily to help you

ROCK ON, BATTLE ON! - Nightmare Team

Nice Tips Dude

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